Message center: features overview – Google Message Security for Google Apps Administration Guide User Manual
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Message Security for Google Apps Administration Guide
Message Center: Features Overview
When their Message Center is enabled, users can log in using any standard Web
browser, and see their own personal, quarantined messages. These can include
messages that triggered a spam filter or virus blocking, depending on the
disposition set for the filter. They also include messages from blocked senders, on
either the org level or the user’s own list.
At the Message Center, quarantined messages are held for 14 days after being
received, or for three days after users remove them (by deleting them, or by
forwarding them to their Inboxes)—whichever comes first. After that, messages
are deleted automatically.
For Message Center help, see the context-sensitive help in the Message Center
itself. For details on using the Message Center, see the documents referenced
under “Troubleshoot the Message Center” on page 148.
Tip: You can also view a user’s quarantined messages from the Administration
Console, under Quarantine on the user’s Overview page. Here, you can see up to
5,000 messages at once.
Message Center includes the following features or components:
•
Junk quarantine: This lets your users can look for falsely quarantined
messages and deliver them to their inboxes. This quarantine keeps
messages for 14 days, and then deletes them.
•
Virus quarantine: This lists virus-infected messages that were blocked.
User's receive a Virus notification whenever there are messages in this
quarantine.