Google Message Security for Google Apps Administration Guide - Manual (Page 148)

148 Message Security for Google Apps Administration Guide
6. Click Save to upload the logo and add your file. You will be redirected to the
Organization Management page.
7. Click Branding again to confirm your image.
Additional Branding
Other branding changes, including changes to your message center layout and
template, may be available. Contact Support for more information on available
branding changes.
Troubleshoot the Message Center
The Message Center seems slow or is unavailable for short periods of time. Or,
navigating to the Message Center displays the “Page Could Not Be Loaded”
error message. Why?
There is either a network issue between your ISP and the data center server, or
the data center is experiencing a high-volume or slow performance situation.
The data center is designed to prioritize good email traffic over quarantined email
in suboptimal conditions. This ensures prompt delivery of valid email traffic
regardless of Message Center availability.
In event of such a slowdown, try logging in later the same day. Such issues rarely
last long.
The Message Center labels messages as being in a category (for example,
Special offer/Sexually Explicit spam), but that category filter is disabled.
This indicates that:
1. The message was quarantined due to its Bulk Email rating and any triggered
categories that are enabled.
2. It fits the profile of the labeled category more closely than any other category.
Why I can’t delete more than a 100,000 messages in the Message Center?
If more than 100,000 messages are quarantined in Message Center for a user,
the Delete All button on the Junk, Trash, and Delivered tabs is removed
automatically. This helps prevent performance issues in the new Message Center.