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Handle mail to unrecognized addresses, When users are passed through without filtering – Google Message Security for Google Apps Administration Guide User Manual

Page 51

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Organization Management

51

Handle Mail to Unrecognized Addresses

Once you add a domain to the message security service, all email to that domain
is routed through the data center. Only addresses recognized by the data center—
that have been added as users, for example—receive filtering. But email to other
addresses in the domain—to users that aren’t yet added to the service, that aren’t
receiving protection, or that don’t exist—must be dealt with, too.

Note:

An address is recognized if it’s been added to the service as a user or user

alias; if it’s supported by a domain alias. See “Manage User Aliases/Nicknames”
on page 78
, “Add a Domain for Filtering” on page 236.

When users are passed through without filtering

If you turn off Non-Account Bouncing for an org, thus passing messages through
to unrecognized users, without filtering them, those users still receive certain
protections:

Unrecognized Mail Option

Org General Settings

Bounce the message

Non-Account Bouncing = On

Messages to unrecognized users are
bounced, never reaching the intended
recipient. The SMTP error:

550 No such user

- psmtp

is returned to the sender.

If your Google Apps account has catchall
enabled, Non-Account Bouncing must be Off.

WARNING:

You must configure these settings

for an org that contains your domains.

Deliver the message, without
filtering or adding it to the
service

Non-Account Bouncing = Off

Messages to unrecognized users are
delivered without filtering. No users are added
to the message security service.

Use Case: Use this option to allow everyone
in a domain to receive email, even if they
aren’t all added to the message security
service.

WARNING:

You must configure these settings

for an org that contains your domains.