Google Message Security for Google Apps Administration Guide - Manual (Page 55)

Chapter 4
Users and Quarantines 55
Users and Quarantines
Chapter 4
About Users and Quarantines
A user is an email address in Gmail that has been added to the message security
service. Users are added to and removed from the service through the Google
Apps Control Panel. When you add a user, the service then filters email going to
and coming from that address.
Each user resides in an organization (org) and inherits the associated org-level
settings, such as a support address, administrator, or email policy. A user inherits
its initial user-level settings, such as filter and virus settings, from a Default User.
Some of these initial settings can be changed for an individual user, either by an
administrator in the Administration Console, or by the user in the Message Center.
For recommendations on what settings you can safely change for individual
users, see “What Settings Are Made Where” on page 29.
An administrator is a user who has been assigned privileges to manage one or
more organizations (see “Create Administrators and Manage Authorization
Records” on page 92).
A user’s filtered spam and viruses can be placed in a Quarantine where
administrators can review and manage them. You can quarantine each user’s
suspicious messages in a separate User Quarantine, or set up a central
Quarantine for all users’ messages. If you implement separate User Quarantines,
you can give users access to the Message Center so they can log in to view their
own filtered spam and viruses, and retrieve any legitimate messages that were
wrongfully quarantined.
Access to the Message Center also lets users manage other settings, such as
their own filter levels, sender lists, and wireless forwarding.