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Disabling and redirecting notifications – Google Message Security for Google Apps Administration Guide User Manual

Page 156

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156

Message Security for Google Apps Administration Guide

Notification Address

You can specify the address where the user’s notifications are sent. Normally
the Notice Address field is left blank, and notices are delivered user’s primary
address. However, if an administrator is managing the user’s message
security service, you can add the administrator’s address here.

First Login to Message Center (Yes/No)

Displays whether the user has ever logged in to the Message Center. This
field, also called Active, is displayed in a user’s User Summary as well as
Notification settings.

Welcome Sent (Yes/No)

The Welcome Sent field can be viewed in the user Notifications settings.
Displays whether the user has already received the initial Welcome
notification.

Virus Notification Interval

See “Configure Virus Settings for an Organization” on page 192 for details.

Disabling and Redirecting Notifications

You can disable notifications to users in three ways. Use the method that works
best for you.

1.

Turn off notifications for the organization that contains the users

Use this method if you do not want to tell your users about the message
security service and do not want to route virus/spam information to a help
desk staff member or mail administrator.

2.

Enable Quarantine Redirect for Spam and Virus Messages for the
organization that contains the users

Use this method if you do not want to tell your users about the message
security service, and you want help-desk staff or administrators to regularly
check one common quarantine containing all quarantined messages.

3.

Set a notification address for the users

Use this technique if you do not want to tell your users about the message
security service, and you want help-desk staff or administrators to be notified
and check individual user quarantines. This must be configured user-by-user.

The three methods are compatible with one another, so you can use multiple
methods to achieve your desired user interaction. Instructions for configuring the
different methods are outlined below.