Grass Valley M-Series iVDR User Manual v.2.0.10 - Manual (Page 91)

20 April 2005 M-Series User Manual 91
Exporting log files
Exporting log files
The procedures in this section describe how to export the M-Series iVDR and
Windows operating system log files. The M-Series iVDR log files includes all
applications messages, the Windows Event Log, and messages related to managing
the media file system. The exported log files can be sent to Thomson Grass Valley
product support where they can be examined to analyze the operation of your iVDR.
NOTE: Export Log does not export StatusPane messages. To capture StatusPane
messages, refer to
“Copying messages to the clip board” on page 90 .
Use one of the following procedures to export the log files.
Exporting log files using the StatusPane
1. Click the StatusPane button in the AppCenter StatusBar to open the
StatusPane.
2. Select the StatusPane menu button , then choose Export Log .
The ExportLog dialog box is displayed.
3. In the ExportLog dialog box, browse to locate the destination directory.
4. Select the File Name edit control, then enter a file name for the exported log file.
5. Use the Logs tab to select the log files to export.
6. Select Export .
7. When the export confirmation message appears, click OK .
8. Retrieve the log files, and send them to Thomson Grass Valley support for analysis.