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Grass valley product support, Web technical support, Phone support – Grass Valley M-Series iVDR User Manual v.2.0.10 User Manual

Page 14: Authorized support representative

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14

M-Series User Manual

20 April 2005

Finding Information

Grass Valley Product Support

To get technical assistance, check on the status of problems, or report new problems,
contact Grass Valley Product Support via e-mail, the Web, or by phone or fax.

Web Technical Support

To access support information on the Web, visit the product support Web page on the
Grass Valley Web site. You can download software or find solutions to problems by
searching our Frequently Asked Questions (FAQ) database.

World Wide Web:

http://www.thomsongrassvalley.com/support/

Technical Support E-mail Address:

[email protected]

.

Phone Support

Use the following information to contact product support by phone during business
hours. Afterhours phone support is available for warranty and contract customers.

Authorized Support Representative

A local authorized support representative may be available in your country. To locate
the support representative for your country, visit the product support Web page on the
Grass Valley Web site.

United States

(800) 547-8949 (Toll Free)

France

+33 (1) 34 20 77 77

Latin America

(800) 547-8949 (Toll Free)

Germany

+49 6155 870 606

Eastern Europe

+49 6155 870 606

Greece

+33 (1) 34 20 77 77

Southern Europe

+33 (1) 34 20 77 77

Hong Kong

+852 2531 3058

Middle East

+33 (1) 34 20 77 77

Italy

+39 06 8720351

Australia

+61 3 9721 3737

Netherlands

+31 35 6238421

Belgium

+32 2 3349031

Poland

+49 6155 870 606

Brazil

+55 11 5509 3440

Russia

+49 6155 870 606

Canada

(800) 547-8949 (Toll Free)

Singapore

+656379 1390

China

+86 106615 9450

Spain

+ 34 91 512 03 50

Denmark

+45 45968800

Sweden

+46 87680705

Dubai

+ 971 4 299 64 40

Switzerland

+41 (1) 487 80 02

Finland

+35 9 68284600

UK

+44 870 903 2022