Troubleshooting pki, Failed to retrieve a ca certificate, Symptom – H3C Technologies H3C WX3000E Series Wireless Switches User Manual
Page 300: Analysis, Solution, Failed to request a local certificate

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[AC-pki-cert-acp-myacp] quit
4.
Apply the SSL server policy and certificate attribute-based access control policy to HTTPS service
and enable HTTPS service.
# Apply SSL server policy myssl to HTTPS service.
[AC] ip https ssl-server-policy myssl
# Apply the certificate attribute-based access control policy of myacp to HTTPS service.
[AC] ip https certificate access-control-policy myacp
# Enable HTTPS service.
[AC] ip https enable
Troubleshooting PKI
Failed to retrieve a CA certificate
Symptom
Failed to retrieve a CA certificate.
Analysis
Possible reasons include:
•
The network connection is not proper. For example, the network cable might be damaged or loose.
•
No trusted CA is specified.
•
The URL of the registration server for certificate request is not correct or not configured.
•
No authority is specified for certificate request.
•
The system clock of the device is not synchronized with that of the CA.
Solution
•
Make sure that the network connection is physically proper.
•
Check that the required commands are configured properly.
•
Use the ping command to check that the RA server is reachable.
•
Specify the authority for certificate request.
•
Synchronize the system clock of the device with that of the CA.
Failed to request a local certificate
Symptom
Failed to request a local certificate.
Analysis
Possible reasons include:
•
The network connection is not proper. For example, the network cable might be damaged or loose.
•
No CA certificate has been retrieved.
•
The current key pair has been bound to a certificate.
•
No trusted CA is specified.
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