Gasboy Atlas Start-up User Manual
Page 196
Troubleshooting Tables
Troubleshooting Tables (Commercial Electronic and Retail Electronic Units)
Page 7-2
MDE-4334D Atlas™ Start-up and Service Manual · July 2013
4
“Troubleshooting Tables (Commercial Electronic and Retail Electronic Units)”
. The
list will help you categorize your problem/symptom. For this example, refer to
“Table 3: Electronic Displays, Electric Reset, and Calibration”
since the display is
not working.
5
List your symptoms on a Troubleshooting Form (refer to
). List the symptoms in the order of priority. Refer to
on
A troubleshooting sample is shown in
Figure 7-1: Troubleshooting Example
Troubleshooting Table # Used:
3
Category:
Displays
Symptom
Priority
Code
Cause/Solution Number and Description
No displays (Some
boards)
A
7
Cable/cable connections
A
20
Display boards
Table 3, Displays and Electronic Resets
Bulb, Bac
k
li
ght
Cable
-Ca
ble Conne
ctions
Coll, Solenoid V
a
lv
e
Displays
5
7
9
No display (some boards)
A
Troubleshooting Table
Troubleshooting Form
6
If you require further assistance, contact Technical Support at 1-800-444-5529. You must have
the following information:
• Your technician number
• Equipment model and serial numbers
• Site area code and phone number
• Site name
• All symptoms and related conditions
• History of problem including the attempts that have been made to solve the problem
Troubleshooting Tables (Commercial Electronic and Retail
Electronic Units)
Gasboy recommends that you make a copy of this page for your reference and use it for all
service calls.
For Problems
Troubleshooting Table to be Used
Communication (two-wire communication)
“Table 1: Communications to Console”
Delivery (improper product flow)
“Table 2: Fuel Delivery (All Units)”
Displays (improper display operation)
“Table 3: Electronic Displays, Electric Reset, and
Calibration”
Electric reset components
Electronics error codes
on