Gasboy Atlas Start-up - Manual (Page 195)

MDE-4334D Atlas™ Start-up and Service Manual · July 2013 Page 7-1
Introduction Troubleshooting Tables
7 – Troubleshooting Tables
Introduction
Purpose
This section provides information regarding troubleshooting Atlas pumps/dispensers.
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This section was last updated in July 2013.
Topics in This Section
Topic Page
Troubleshooting Tables (Commercial Electronic and Retail Electronic Units) 7-2
How to Use This Section
Example
A customer calls and says, “I don’t have any displays on one side of the pump.”.
1
Request this Information Example
Store number and location Store number 1234; 211 Any Street
Pump or Dispenser type Gasboy/Atlas
Model number
Serial number
Options on the unit
Hose number(s) involved
Symptoms found No displays on one side of unit
Any history information No history of other problems on this unit
Write down the following information while talking to the customer:
2 At the site, verify the above information.
3 Identify the symptoms: Is there no display on one side of the pump/can the valves be heard
opening and is the fuel being delivered? Investigate for other symptoms and conditions.