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HP Integrated Lights-Out 4 User Manual

Page 317

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with the local iLO, it will be dropped its from its peer relationships after they expire, which should
eliminate the query error.

Suggested action 2: Check the Multi-System Map page for errors. The Multi-System Map page can
help you to identify communication problems between iLO peers. For more information, see

“Viewing

the iLO Federation Management Multi-System Map” (page 184)

,

“A 502 error is displayed on the

Multi-System Map page” (page 317)

, and

“A 403 error is displayed on the Multi-System Map page”

(page 318)

.

Suggested action 3: If you are using server blades in an enclosure, verify that Enclosure iLO
Federation Support is configured on the Enclosure Settings

→Network Access→Protocols page in

the Onboard Administrator web interface. You must have OA 4.11 or later to configure this setting.
This is required to allow peer-to-peer communication between the server blades in an enclosure.
For more information, see

“Configuring enclosure support for iLO Federation Management” (page

54)

.

Suggested action 4: Verify that the switches on the network are configured to allow communication
between iLO peers. For more information, see

“iLO Federation Management network requirements”

(page 51)

.

Suggested action 5: If you recently changed the network routes, subnet mask, IP address, or HTTP
port for an iLO peer, verify that the iLO peer has a communication path to the local iLO.

For more information about iLO network settings, see

“Configuring iLO network settings” (page

88)

.

For more information about the iLO HTTP port setting, see

“Configuring iLO access settings” (page

55)

.

Suggested action 6: Ensure that communication between the local iLO and the peer with the error
is not blocked by an intermediate firewall or a change to the iLO network configuration and HTTP
port setting.

A timeout error is displayed on the Multi-System Map page

Issue: The Multi-System Map page might display a Timed Out error for a peer of the local iLO
in the following situations:

One of the local iLO systems has a peer that has another peer that has failed.

An intermediate firewall is preventing communication between the local iLO and a peer.

Network configuration changes are preventing communication between the local iLO and a
peer.

The enclosure that contains the peer is not configured for iLO Federation support.

Suggested action 1: Remove or repair the failed peer.

Suggested action 2: Verify that the network is configured to allow communication between the iLO
peers.

Suggested action 3: Verify that the enclosure that contains an iLO server blade peer is configured
for iLO Federation support on the Enclosure Settings

→Network Access→Protocols page in the

Onboard Administrator web interface. You must have OA 4.11 or later to configure this setting.
This is required to allow peer-to-peer communication between the server blades in an enclosure.
For more information, see

“Configuring enclosure support for iLO Federation Management” (page

54)

A 502 error is displayed on the Multi-System Map page

Issue: The Multi-System Map page shows a 502 error.

This error indicates that the listed peer rejected a request from the local iLO.

Troubleshooting iLO Federation Management issues

317