Troubleshooting license installation, Troubleshooting directory issues – HP Integrated Lights-Out 4 User Manual
Page 306

Table 18 Alerts (continued)
Description
Alert
The listed user logged in through a browser.
Browser login:
The listed user logged out through a browser.
Browser logout:
The listed user logged in to the Remote Console.
Remote Console login:
A user closed the Remote Console.
Remote Console Closed
The listed user started a firmware upgrade.
iLO Firmware upgrade started by
Unable to receive HP SIM alarms (SNMP traps) from iLO
Solution: A user who has the Configure iLO Settings privilege must connect to iLO to configure
SNMP trap parameters. When you are connected to iLO, make sure that the correct alert types
and trap destinations are enabled on the Administration
→Management page in the iLO web
interface.
Using the iLO Security Override Switch for emergency access
Solution: The iLO Security Override Switch gives emergency access to the administrator who has
physical control over the server system board. Setting the iLO Security Override Switch allows
login access, with all privileges, without a user ID and password.
The iLO Security Override Switch is located inside the server and cannot be accessed without
opening the server enclosure. To set the iLO Security Override Switch, make sure that the server
is powered off and disconnected from the power source. Set the switch, and then power on the
server. To clear the iLO Security Override Switch, reverse this procedure.
When you use the iLO Security Override Switch:
•
A warning message indicating that the iLO Security Override Switch is currently in use is
displayed on the iLO web interface pages.
•
An iLO log entry is added to record the use of the iLO Security Override Switch.
•
An SNMP alert might be sent when you set or clear the iLO Security Override Switch.
Setting the iLO Security Override Switch also enables you to flash the iLO boot block if necessary.
The boot block is exposed until iLO is reset. HP recommends that you disconnect iLO from the
network until the reset is complete.
Depending on the server, the iLO Security Override Switch might be a single jumper or it might
be a specific switch position on a DIP switch panel. For information about how to access the iLO
Security Override Switch, see the server documentation.
Troubleshooting license installation
License-key installation issues might occur because of the following:
•
The license key is not for iLO.
•
If a license key was previously installed, an evaluation license key cannot be installed.
•
The iLO firmware was not updated before the license was be installed.
•
The iLO date and time are incorrect.
Troubleshooting directory issues
The following sections provide instructions for troubleshooting directory issues.
306 Troubleshooting