10 support and other resources, Release history, Contacting hp – HP P6000 Performance Advisor Software User Manual
Page 157: Hp insight remote support
10 Support and other resources
Release history
HP P6000 Performance Advisor general releases:
Remarks
Version
Release
Server-based version
10.3.0
2013
(September)
Contacting HP
HP technical support
For world wide technical support information, see the HP support website:
Before contacting HP, collect the following information:
•
Product model names and numbers
•
Technical support registration number (if applicable)
•
Product serial numbers
•
Error messages
•
Operating system type and revision level
•
Detailed questions
Subscription service
HP recommends that you register your product at the Subscriber's choice for Business website:
After registering, you will receive email notification of product enhancements, new driver versions,
firmware updates, and other product resources.
Documentation feedback
HP welcomes your feedback. To make comments and suggestions about product documentation,
you can:
Send an email to
Product feedback
To make comments and suggestions about HP P6000 Performance Advisor, copy and paste this
address into an email message:
HP Insight Remote Support
HP recommends you install HP Insight Remote Support software to complete the installation of your
HP P6000 SAN.
IMPORTANT:
The support tools cannot be installed directly on HP P6000 EVA storage systems.
However, you can install them on a server in the same LAN as the storage systems, providing the
server meets requirements for the tools.
HP Insight Remote Support software
HP strongly recommends that you install HP Insight Remote Support software to complete the
installation or upgrade of your product and to enable enhanced delivery of your HP Warranty,
HP Care Pack Service or HP contractual support agreement. HP Insight Remote Support supplements
Release history
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