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10 support and other resources, Release history, Contacting hp – HP P6000 Performance Advisor Software User Manual

Page 157: Hp insight remote support

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10 Support and other resources

Release history

HP P6000 Performance Advisor general releases:

Remarks

Version

Release

Server-based version

10.3.0

2013
(September)

Contacting HP

HP technical support

For world wide technical support information, see the HP support website:

http://www.hp.com/support

Before contacting HP, collect the following information:

Product model names and numbers

Technical support registration number (if applicable)

Product serial numbers

Error messages

Operating system type and revision level

Detailed questions

Subscription service

HP recommends that you register your product at the Subscriber's choice for Business website:

http://www.hp.com/go/wwalerts

After registering, you will receive email notification of product enhancements, new driver versions,
firmware updates, and other product resources.

Documentation feedback

HP welcomes your feedback. To make comments and suggestions about product documentation,
you can:

Send an email to

[email protected]

.

Product feedback

To make comments and suggestions about HP P6000 Performance Advisor, copy and paste this
address into an email message:

[email protected]

.

HP Insight Remote Support

HP recommends you install HP Insight Remote Support software to complete the installation of your
HP P6000 SAN.

IMPORTANT:

The support tools cannot be installed directly on HP P6000 EVA storage systems.

However, you can install them on a server in the same LAN as the storage systems, providing the
server meets requirements for the tools.

HP Insight Remote Support software

HP strongly recommends that you install HP Insight Remote Support software to complete the
installation or upgrade of your product and to enable enhanced delivery of your HP Warranty,
HP Care Pack Service or HP contractual support agreement. HP Insight Remote Support supplements

Release history

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