HP P6000 Performance Advisor Software - Manual (Page 151)

Error messages:
•
Unable to save key metric settings, please refresh the current content pane, and retry the task.
If the issue persists, refer to troubleshooting section in HP P6000 Performance Advisor user
guide
•
Unable to retrieve key metrics settings, please refresh the current content pane, and retry the
task. If the issue persists, refer to troubleshooting section in HP P6000 Performance Advisor
user guide
•
Unable to retrieve key metrics data, please refresh the current content pane, and retry the
task. If the issue persists, refer to troubleshooting section in HP P6000 Performance Advisor
user guide
Explanation/Resolution: The HP P6000 Performance Advisor database might be inaccessible or
in an inoperable state. Wait for a few minutes and retry the task. If the issue persists, do the
following:
1. Stop the HP P6000 Performance Advisor Server service followed by the HP P6000 Performance
Advisor Database service.
2. Start the HP P6000 Performance Advisor Database service followed by the HP P6000
Performance Advisor Server service.
Then, retry the task.
Events
This section provides the events related error messages and resolutions. If the issues are not resolved,
see
“Contacting HP support” (page 156) .
Error messages:
•
Unable to save the notification settings, please refresh the current content pane, and retry the
task. If the issue persists, refer to troubleshooting section in the HP P6000 Performance Advisor
user guide
•
Unable to retrieve the notification settings, please refresh the current content pane, and retry
the task. If the issue persists, refer to troubleshooting section in the HP P6000 Performance
Advisor user guide
Explanation/Resolution: The HP P6000 Performance Advisor database might be inaccessible or
in an inoperable state. Wait for a few minutes and retry the task. If the issue persists, do the
following:
1. Stop the HP P6000 Performance Advisor Server service followed by the HP P6000 Performance
Advisor Database service.
2. Start the HP P6000 Performance Advisor Database service followed by the HP P6000
Performance Advisor Server service.
Then, retry the task.
Error message: Unable to display all or some of the records, please refresh the current content
pane, and retry the task
Explanation/Resolution: The event records that you are trying to view might be purged. This happens
if a purge task is in progress at the same time when you are viewing the event records. Click
Refresh to refresh the Event Log page to view the updated list of event records.
Threshold monitoring
This section provides the threshold monitoring related error messages and resolutions. If the issues
are not resolved, see
“Contacting HP support” (page 156) .
Error messages 151