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Avago Technologies LSI20160 User Manual

Page 179

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Troubleshooting

7-19

Copyright © 1993–2001 by LSI Logic Corporation. All rights reserved.

IDE

BASEDEV=

line appears in the

CONFIG.SYS

file before the SDMS

BASEDEV=

line (

BASEDEV= SYM8XX.ADD /V

or

BASEDEV= SYM_HI.ADD /V

).

To resolve both types of problems, follow these steps:

1.

Boot the system using the floppy drive and installation diskettes to
the F3=Command Prompt screen. Use the

TEDIT.EXE

editor to edit

the

CONFIG.SYS

file. Move the

BASEDEV=

statements to be in the

appropriate order for the system's configuration.

2.

Restart your system.

During normal operation, either the system locks up, multiple bus
resets occur or one of the following messages appears:

The : device is not ready.

or

The : device is not functioning.

or

A program in this session encountered a problem and cannot
continue.

If possible, replace the cables connecting the problem device. Some
cables cannot handle the synchronous transfer rate negotiated by the
driver and device.

If you cannot tell which device is experiencing difficulties, change the
cabling for each device separately to see if the problem is resolved.

Reduce the synchronous transfer rate for the problem device. It may
have indicated during initialization that it can communicate at a
synchronous transfer rate that it does not actually support. If
available, use the SCSI BIOS Configuration Utility provided with
some members of the LSI Logic family of host adapters to reduce
the synchronous transfer rate. Refer to the PCI Storage Device
Management System SDMS 4.0 User's Guide
for the availability and
use of the SCSI BIOS Configuration Utility. If the SCSI BIOS
Configuration Utility is not provided with your host adapter, use the
command line option

/SYNCH_RATE

as described in the Command

Line Options section above.

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