5 troubleshooting tips, Troubleshooting tips -11 – Konica Minolta bizhub PRESS C8000e User Manual
Page 306
bizhub PRESS C8000
9-11
9.5
Troubleshooting Tips
9
9.5
Troubleshooting Tips
Case
Checkpoint
Remedy
Ma
in
Body
The machine does
not operate even if
the sub power
switch is turned
ON.
Is the power plug firmly inserted in
wall socket?
Firmly insert the power plug in wall
socket.
Is the main power switch turned
ON?
Keep the main power switch turned
ON usually.
Is the Power Save LED on?
The machine cannot be turned on
due to the Weekly Timer function.
Operate Timer Interrupt (see the Us-
er's Guide - Main Body), or consult
your administrator.
Is the screen for user/account au-
thentication displayed?
Enter required information for us-
er/account authentication (see the
User's Guide - Main Body).
Copying does not
begin.
Is the left/right side door of the ma-
chine open?
Securely close the left/right side
door of the machine.
Is there appropriate paper size in a
tray?
Load the paper size selected for the
original.
Is the print quantity set to [0]?
Enter an appropriate number for
print quantity.
Is the finisher/folding unit/large ca-
pacity stacker door open?
Securely close the finisher door,
folding unit door, and large capacity
stacker door.
Copy image is not
clean or shows
spots.
Is the original glass clean?
Wipe the original glass, if neces-
sary.
Is the original document clean?
Erase spots on the original, if any.
Is the density adjustment made
properly?
Manually specify copy density to
select an appropriate exposure lev-
el.
If further adjustment is required, see
Section 4 of the User's Guide - Main
Body.
Copy image is too
light.
Is the density adjustment made
properly?
Manually specify copy density to
select an appropriate exposure lev-
el.
If further adjustment is required, see
Section 4 of the User's Guide - Main
Body.
Is the message "Please add toner"
displayed on the Machine Screen?
Add toner.
Copy quality is
poor.
Is paper damp?
Replace the paper, if necessary.
Consult your service representative.
Copying does not
resume after mis-
handled paper is
removed.
Is any mishandled paper left?
Check machine diagram on the
screen for additional indications of
mishandled paper.
2->1 or 2->2 mode
cannot be select-
ed.
Is ADF open?
Fully close ADF.
Using user/ac-
count authentica-
tion, copies cannot
be made after
password is en-
tered.
Is the message [limit reached] dis-
played?
Contact your administrator.