HP StoreEver ESL G3 Tape Libraries - Manual (Page 8)

Rolling back to the previous build package..........................................................................180
Updating drive firmware........................................................................................................181
Accessing the Update Drive Firmware window.....................................................................181
Downloading new drive firmware.......................................................................................182
Updating drive firmware using firmware images...................................................................183
Updating drive firmware using update tapes............................................................................184
8 Troubleshooting your library.....................................................................186
Is the access door closed?.....................................................................................................186
Testing the accessor..............................................................................................................186
Testing the scanner...............................................................................................................186
Testing the signals and sensors...............................................................................................187
Testing the picker..................................................................................................................187
Is a cartridge or drive having problems?..................................................................................188
How does the library report issues?........................................................................................188
Understanding indicators on system status buttons................................................................190
Understanding email notifications......................................................................................190
Working with events.............................................................................................................191
Event guidelines...............................................................................................................191
Displaying event lists........................................................................................................193
Using system status buttons to display event lists..............................................................194
Using the Events command or the Events button to display event lists.......................................195
Viewing event details............................................................................................................196
Viewing history event details.............................................................................................199
Viewing event details reports.............................................................................................200
Viewing repair pages.......................................................................................................202
Viewing tape alerts..........................................................................................................203
Creating a Tape Alert History report...................................................................................203
Emailing, saving, and printing event information..................................................................204
Running verification tests to determine issue resolution...........................................................205
Closing events.................................................................................................................206
Closing individual events..............................................................................................206
Closing multiple events................................................................................................206
Generating the Events report.............................................................................................206
Specifying Events report criteria.....................................................................................207
Printing or exporting a report to PDF..............................................................................208
Exporting a report to an email or a text file....................................................................209
Saving a report template..............................................................................................209
Interpreting LEDs...................................................................................................................209
Interpreting blade status LEDs............................................................................................209
Actions based on LED states.........................................................................................211
Interpreting drive status LEDs..............................................................................................212
Interpreting fibre port link LED............................................................................................213
Drive sled Fibre Channel link LED..................................................................................213
Interpreting MCB port LEDs...............................................................................................213
MCB Ethernet port LEDs...............................................................................................213
MCB Fibre Channel port LEDs.......................................................................................214
Interpreting LBX terminator LEDs.........................................................................................214
Interpreting power supply LEDs..........................................................................................215
Accessing Online Help .........................................................................................................216
9 Support and other resources....................................................................217
Contacting HP......................................................................................................................217
Subscription service..............................................................................................................217
Related information...............................................................................................................217
HP websites.........................................................................................................................218
8 Contents