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Understanding indicators on system status buttons, Understanding email notifications – HP StoreEver ESL G3 Tape Libraries User Manual

Page 190

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Table 36 Severity levels assigned to events (continued)

Description

Severity Level

An example of a degraded situation is a redundant power
supply that has failed.

Indicates that a condition exists within a library subsystem
that has little effect on system operations. Typical library

3 (Warning)

operations can continue without immediate corrective
action, but you should investigate the condition and correct
the problem when possible. Warnings also can provide
helpful information, such as indicating that a door is open.

Examples of warning situations include a FRU that is
functioning less reliably or a temperature threshold that
has been reached that does not affect reliable operations.

The library has two ways of notifying users that it has discovered issues and has created events
for them:

Status indicators on Library Management Console (LMC) system status buttons.

Email notifications.

Understanding indicators on system status buttons

System status buttons are located in the Overall System Status area at the bottom of the LMC
display. Each button displays a status indicator for the library subsystem it represents. For more
information about the buttons, see

“System status buttons” (page 86)

. When the library creates an

event, the status indicator button for the affected subsystem automatically changes from the following
icon:

Good (green)

to one of the following icons:

Warning or Degraded (yellow)

Failed (flashing red)

The meanings of these status indicators correspond to the severity levels described in

Table 36

(page 189)

. If a system status button indicates anything other than a Good state, clicking it displays

a list of open events for the subsystem. To access events by using the system status buttons, see

“Event guidelines” (page 191)

.

Understanding email notifications

The library collects status information on its components and, if the appropriate email notifications
have been set up in the LMC, the library can send notifications whenever events with severity levels
1, 2, or 3 are created. For information about severity levels, see

Table 36 (page 189)

.

The library assigns a severity level to each event it creates. If the event severity level matches one
of the email address severity codes (as set up in email notifications), the library sends a notification
to that particular email address. The library also sends a notification if an event's severity level
escalates to a more severe level. The library does not send one when an event severity level becomes
less severe.

To set up email addresses to receive notifications, see

“Configuring e-mail” (page 51)

and

“Setting

up e-mail notifications” (page 53)

.

190 Troubleshooting your library