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Viewing repair pages – HP StoreEver ESL G3 Tape Libraries User Manual

Page 202

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Table 39 Event Details window, Report tab (continued)

The name of the repair page that is associated with the
report.

Repair Link

A summary description of the report.

Report Description

Viewing repair pages

Repair pages provide problem descriptions and corrective actions that you or a CSE can perform.
To display the repair page that is associated with an event, click Repair on the Event Details
window.

The repair page provides the following information:

The title at the top of the repair page is a brief description of the issue.

The Problem section describes the issue in more detail.

The User and Customer Service Engineer Actions section provides corrective actions that the
user or the Customer Service Engineer (CSE) can perform.

The Customer Service Engineer Actions section provides additional corrective actions that the
CSE can perform. If you are a user, do not perform these steps. Contact technical support for
assistance.

NOTE:

If you are a CSE, see the HP Enterprise Systems Library (ESL) G3 Tape Library Service

Guide for detailed maintenance action plans, and for removal and replacement procedures.

202 Troubleshooting your library