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13 upgrading panels, 1 upgrading panels using ehx, Upgrading panels – Clear-Com HX System Frames User Manual

Page 126: Upgrading panels using ehx

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13 Upgrading panels

This chapter describes how to upgrade the I-Series and V-Series user panels supported by
Eclipse HX.

Supported panels may be upgraded using an installed and configured copy of EHX and an active
Eclipse HX matrix.

Note:

This guide is laid out in the order in which you must upgrade your Eclipse HX software and hardware
devices. For a quick reference to upgrading your system, see
3 Quick reference: Upgrading to Eclipse HX.

13.1 Upgrading panels using EHX

In all cases, panels should initially be upgraded using EHX. Manual programming of panels should
only be attempted if the EHX download repeatedly fails

.

The download of a panel application requires an *.fwp format file, which is located on the software
DVD. This must be placed in a location that is accessible by the installed EHX application.

Note:

The Eclipse HX v7.5 contains all the firmware files required for upgrading a panel.

The download of a panel application requires:

• An operational Eclipse HX matrix with the panels connected and powered.

• A suitable EHX configuration (with the correct IP address configured, if an Ethernet

connection is used).

Once the *.fwp format file is downloaded to the Eclipse HX matrix, all panels of the same type will be
upgraded at the same time through an automatic download from the matrix to the panel.

Each panel type requires a different *.fwp format file, but the Eclipse HX matrix determines the panel
type before attempting any download. It is therefore not necessary to disconnect panels of a different
type to prevent an accidental download.

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Eclipse HX Upgrade Guide

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