Figure 39. alarm queue window – Interlogix Topaz User Manual User Manual
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Topaz
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The Alarm Queue window displays alarms as they occur in RED. The color of the text for the alarm
shows its status. The table below defines the meaning of the colors.
If there are currently more events in the queue than can be shown in the window at one time, a
scrollbar appears at the right side of the window. The scrollbar allows you to scroll through all alarm
events in the queue.
To remove an alarm from the queue, you must first acknowledge it and then clear it, as described
below.
If you have the Video Option, the alarm event has the word video in the information text. When you
select an alarm with video, the Video button becomes available to the left of the queue.
Figure 39.Alarm Queue window
When an alarm is activated, video is recorded and the clip is linked to that alarm event. As long as
the alarm point remains active, this is the only video clip that is linked to that alarm event. If the alarm
point is secured but has not been cleared from the queue, and an second event activates the same
alarm point, the new alarm event produces a new video clip of the second triggering event. However,
if the alarm has not been cleared from the Alarm Queue, the only video that can be viewed from the
alarm queue is the first video associated with that alarm point. The later video clips have to be
accessed from the Event Queue. See
For any alarm in the queue that is linked to the Color Graphics MAP feature, you can triple-click that
alarm or click MAP to bring up the Color Graphics map assigned to it. For more details on Color
Graphics, see
Acknowledging an Alarm Event
To acknowledge an Alarm event, click the text of the alarm to be acknowledged so it is highlighted.
Click ACK and the Alarm Details page shown below displays. The alarm sound continues until all
alarms in the queue have been acknowledged.
Table 2. Alarm Queue window colors
Color
Status
Red
Device in alarm
Green
Secure
Orange An access event, for example, access denied
Purple
Trouble condition (short circuit, circuit fault, etc.)