INFICON HAPSITE ER Chemical Identification System User Manual
Page 482

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HAPSITE ER Operating Manual
17. Temperature zone fail to heat. 17a. Open heater, or bad controller
card.
17a. Contact Customer Support
(see
).
18. Retention Time in
Chromatograph has drifted.
18a. Unstable carrier gas flow.
18a. Contact Customer Support
(see
).
18b. Improper GC heating.
18b. Contact Customer Support
(see
)
19. “Low Carrier Gas” Error
message at the user interfaces.
19a. Carrier gas pressure is low
(pneumatic valve failure can
occur.)
19a. Replace with a fresh canister
of N2. INFICON Part Number
930-432-P6.
20. Leaking carrier or internal
standard canisters while installed
in the HAPSITE AM.
20a.
Leak in system.
20a. Contact Customer Support
(see
).
21. Elevated chromatogram
baseline.
21a. HAPSITE is contaminated.
21b. Improper baseline and
threshold settings.
21b. Set baseline and threshold in
tune.
22. Higher than normal base
pressure.
22a. System could be
contaminated. Check the back
ground in tune. Look for excessive
amounts of water or abnormal
levels of organics in the spectrum.
22b. Slight air leak.
22b. Contact Customer Support
(see
).
23. Organic contamination in the
background of the mass spectrum.
23a. System could be
contaminated.
Contamination of the Mass
Spectrometer, on page 16-8
24. Wireless problem
24. Connection problem
24. Check radio and computer
configuration (see
).
Table 16-1 Diagnosing Problems - HAPSITE
Symptom
Cause
Remedy