INFICON HAPSITE ER Chemical Identification System User Manual
Page 482

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HAPSITE ER Operating Manual
17. Temperature zone fail to heat. 17a. Open heater, or bad controller
card.
17a. Contact Customer Support 
(see 
).
18. Retention Time in 
Chromatograph has drifted. 
18a. Unstable carrier gas flow.
18a. Contact Customer Support 
(see 
).
18b. Improper GC heating.
18b. Contact Customer Support 
(see 
)
19. “Low Carrier Gas” Error 
message at the user interfaces.
19a. Carrier gas pressure is low 
(pneumatic valve failure can 
occur.)
19a. Replace with a fresh canister 
of N2. INFICON Part Number 
930-432-P6.
20. Leaking carrier or internal 
standard canisters while installed 
in the HAPSITE AM.
20a.
Leak in system.
20a. Contact Customer Support 
(see 
).
21. Elevated chromatogram 
baseline.
21a. HAPSITE is contaminated.
21b. Improper baseline and 
threshold settings.
21b. Set baseline and threshold in 
tune.
22. Higher than normal base 
pressure.
22a. System could be 
contaminated. Check the back 
ground in tune. Look for excessive 
amounts of water or abnormal 
levels of organics in the spectrum.
22b. Slight air leak.
22b. Contact Customer Support 
(see 
).
23. Organic contamination in the 
background of the mass spectrum.
23a. System could be 
contaminated.
Contamination of the Mass 
Spectrometer, on page 16-8
24. Wireless problem
24. Connection problem
24. Check radio and computer 
configuration (see 
).
Table 16-1 Diagnosing Problems - HAPSITE
Symptom
Cause
Remedy
