Comtech EF Data CDM-IP 300L - Manual (Page 230)

CDM-IP 300L IP-Centric Satellite Modem Rev. 1
CD/CDMIP300L.IOM
204
7.3.3 S
UPPORT
Notes on SMTP – SMTP can be used to send an email to Comtech EF Data IP Modem
Support
[email protected] from the Support Web Page. The Support
Web Page allows you to compose an email message for questions or problems with the
CDM-IP. The user can also select to automatically attach the CDM-IP parameter file
(which will contain the modem’s serial number and configuration information) in order to
facilitate troubleshooting or to resolve configuration issues. The problem report area of
the display allows up to 2,000 characters maximum.
The CDM-IP uses SMTP (Simple Mail Transport Protocol) to send email and will require
the modem’s administrator to specify the SMTP server, domain name and destination
name on the Administration Screen for SMTP to operate correctly (see
Administration/System Account Access Information/SNMP).