Grass Valley K2 Storage System Instruction Manual v.3.3 - Manual (Page 162)

162 K2 Storage System Instruction Manual June 25, 2009
Chapter 4 Installing the Level 20 Storage System
troubleshooting activities.
For each SAN (shared storage) K2 Media Client, add the “_he0” suffix to the
hostname but then associate that hostname with the K2 Media Server’s FTP/
streaming network IP address, not the K2 Media Client’s IP address. Aliasing K2
Media Client hostnames in this way would not be required if the transfer source/
destination was always correctly specified as the K2 Media Server. However, a
common mistake is to attempt a transfer in which the source/destination is
incorrectly specified as the K2 Media Client. The host file aliasing corrects this
mistake and redirects to the K2 Media Server, which is the correct transfer source/
destination.
An example of a hosts file entry with this type of aliasing is as follows:
192.168.101.11 server-1_he0 client-1_he0 client-2_he0
Testing the control network
To test the control network use the ping command as follows:
1. On the control point PC, click Start | Run . The Run dialog box opens.
2. Type cmd and click OK . The command prompt window opens.
3. Type ping , then a space, then the name of one of your K2 Storage System devices,
such as the Gigabit Ethernet switch, as in the following example:
ping root-gige-1
4. Press Enter .
The ping command should return the IP address of the device, as in the following
example:
Pinging root-gige-1.mycorp.com [192.168.100.61] with
32 bytes of data:
Reply from 192.168.100.61: bytes=32 time=10ms TTL=127
Reply from 192.168.100.61: bytes=32 time<10ms TTL=127
Reply from 192.168.100.61: bytes=32 time<10ms TTL=127
Reply from 192.168.100.61: bytes=32 time<10ms TTL=127
This verifies that the name of the device is being correctly resolved to the IP
address, which indicates that on the Control Point PC the host table entry is correct.
5. Ping the other K2 Storage System devices to which you have assigned control
network IP addresses.
6. Go to each Windows device in the K2 Storage System and repeat this procedure.
This verifies that network communication is correct to and from all devices.