Nortel Networks NN43001-563 - Manual (Page 483)

Upgrade Troubleshooting 483
Verify ROM-BIOS version
When the ITG trunk card is reset, it displays a series of startup messages
on the local TTY. Verify that the ROM-BIOS is 1.1 or greater. If not, contact
Nortel technical support.
Upgrade Troubleshooting
This section provides two procedures to correct TM 3.1 upgrade problems.
TM 3.1 cannot refresh view (card not responding)
If TM 3.1 cannot see card status through refresh, but the card can be
Telnetted from TM 3.1, the TM 3.1 version is incompatible with the ITG
8-port trunk card software.
How to upgrade software using the ITG shell
Use Procedure 86 "Upgrading software using the ITG shell" (page 483) if
TM 3.1 displays a Card status of Not Responding.
Procedure 86
Upgrading software using the ITG shell
Step Action
1 Prepare the TM 3.1 ITG FTP server to find the software image file
when it is requested from the ITG card BIOS shell using the upgrade
or swDownload command.
2 Select Synchronize > Transmit from the TM 3.1 ITG ISDN IP
Trunk application Configuration menu.
3 Check the box for Card Software. Browse for the software image file
on the TM 3.1 PC. When the software image file is found, open it
from the Browser so the path and file name appear in the TM 3.1
ITG Transmit window.
4 Leave the radio button default setting of Transmit to selected
nodes. Check the Node Properties, Card Properties and Dialing
Plan check boxes.
5 Click the Start Transmit button.
Monitor progress in the Transmit Control window. Confirm
that the Node Properties, Card Properties and Dialing Plan are
transmitted successfully to the Leader 0 ITG trunk card TN. At
this point, it is normal for transmission to Leader 1 and Follower
cards to fail.
6 When the transmission is complete, click the Close button.
7 Reboot the Leader 0 ITG trunk card.
Nortel Communication Server 1000
IP Trunk Fundamentals
NN43001-563 01.01 Standard
Release 5.0 30 May 2007
Copyright © 2007, Nortel Networks
.