Nortel Networks NN43001-563 - Manual (Page 428)

428 Maintenance
Normal cause
Depending on the context, the cause could be traffic levels, to the cause
could be another totally unrelated issue. This message must be analyzed to
determine the cause and what corrective action should be taken.
Normal resolution
The resolution depends on the root cause of the problem. If the cause
is traffic levels, then it might be necessary to balance traffic more evenly
across the switch.
Message: BUG085
Description
The system detected an invalid switchhook state when the call was in the
RINGING state. The switch-hook state should be off-hook; if it is not, the
error message is generated.
Normal cause
The causes can include debounce error and guard timer violation.
Normal resolutions
The problem is usually self-healing; the call recovers and proceeds.
Occasionally, if the problem is related to high traffic levels, the specific call
could fail. In such a case, a retry occurs.
Nortel Communication Server 1000
IP Trunk Fundamentals
NN43001-563 01.01 Standard
Release 5.0 30 May 2007
Copyright © 2007, Nortel Networks
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