Fujitsu Ricoh Fujitsu fi-7700 Document Scanner - Manual (Page 151)

Appendix
Chapter 7 Troubleshooting
Glossary
Introduction
Index
Contents
TOP
151
How to Load
Documents
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Operational
Settings
Replacing the
Consumables
Scanner
Overview
Troubleshooting
Paper jams/pick errors occur frequently.
*1: "Consumables" refers to the brake roller and the pick roller.
Do the documents meet the requirements described in
"2.3 Documents for Scanning" (page 47) ?
No
Use documents that meet the requirements.
For details, refer to
"2.3 Documents for Scanning" (page 47) .
Yes
Is the feed mode switch set to Manual/Single mode?
Yes
Release the feed mode switch from Manual/Single mode and scan documents.
When scanning documents in Manual/Single mode, load one document at a time.
When Manual/Single mode is selected, the multifeed detection setting is disabled.
No
Is there any foreign matter inside the ADF?
Yes
Clean the ADF. If there is any foreign matter in the ADF, remove it.
For details, refer to
"Chapter 5 Daily Care" (page 104) .
No
Are the consumables (*1) installed correctly?
No
Install the consumables (*1) correctly.
For details, refer to
"Chapter 6 Replacing the Consumables" (page 114) .
Yes
Are the consumables (*1) clean?
No
Clean the consumables (*1).
For details, refer to
"Chapter 5 Daily Care" (page 104) .
Yes
Are the consumables (*1) worn out?
Yes
Check the consumable counters and replace them if necessary.
For details, refer to
"Chapter 6 Replacing the Consumables" (page 114) .
No
If the problem persists, check the items in "7.4 Before You Contact the Scanner
Service Provider" (page 156) first, then contact the distributor/dealer where you
purchased this product.