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Appendix, Glossary introduction index contents top – Fujitsu Ricoh Fujitsu fi-7700 Document Scanner User Manual

Page 135

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Appendix

Chapter 7 Troubleshooting

Glossary

Introduction

Index

Contents

TOP

135

How to Load
Documents

How to Use the
Operator Panel

Various Ways to
Scan

Daily Care

Operational
Settings

Replacing the
Consumables

Scanner
Overview

Troubleshooting

Option Error (When the Imprinter Is Installed)

Error codes beginning with the letter "A" are displayed.

Error

code

Error messages

Action

A1:B3

Imprinter error
(communication timeout)
If the problem persists
after turning the power
back on, please inform
your service provider of
the above error code.

1 Confirm that the EXT cable of

the imprinter is connected
properly to the EXT connector
on the back of the scanner.
For details about the EXT
cable, refer to

"Back" (page

18)

.

For details about how to
connect the EXT cable, refer to
the fi-760PRB Imprinter
Operator's Guide.

2 Confirm that the print cartridge

is installed correctly.
For details, refer to the fi-
760PRB Imprinter Operator's
Guide.

3 Turn the scanner off then back

on.
If the problem persists, write
down the displayed error code
and contact the distributor/
dealer where you purchased
this product.

A3:B6

Imprinter error
(EEPROM)
If the problem persists
after turning the power
back on, please inform
your service provider of
the above error code.

A4:B8

Imprinter error (ROM)
If the problem persists
after turning the power
back on, please inform
your service provider of
the above error code.

Error

code

Error messages

Action

A2:B5

Imprinter error (print
head)
If the problem persists
after turning the power
back on, please inform
your service provider of
the above error code.

1 Check that the EXT cable of

the imprinter is connected
properly to the EXT
connector on the back of the
scanner.
For details about the EXT
connector, refer to

"Back"

(page 18)

.

For details about how to
connect the EXT cable, refer
to the fi-760PRB Imprinter
Operator's Guide.

2 Check that the print cartridge

is installed correctly.
For details, refer to the fi-
760PRB Imprinter
Operator's Guide.

3 If you have a replacement

print cartridge, replace the
print cartridge.
For details, refer to the fi-
760PRB Imprinter
Operator's Guide.

4 Turn the scanner off then

back on.
If the problem persists, write
down the displayed error
code and contact the
distributor/dealer where you
purchased this product.