Fujitsu Ricoh Fujitsu fi-7700 Document Scanner - Manual (Page 147)

Appendix
Chapter 7 Troubleshooting
Glossary
Introduction
Index
Contents
TOP
147
How to Load
Documents
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Operational
Settings
Replacing the
Consumables
Scanner
Overview
Troubleshooting
Multifeed error occurs frequently.
Do the documents meet the requirements described in
"2.3 Documents for Scanning" (page 47) ?
No
Use documents that meet the requirements.
For details, refer to
"2.3 Documents for Scanning" (page 47) .
Yes
If multifeed detection is enabled, does the batch of
documents fulfill the conditions for an accurate detection?
No
Fulfill the conditions for an accurate multifeed detection.
For details, refer to
"Conditions for Multifeed Detection" (page 52) .
Also specify the multifeed detection area if necessary ( "Specifying the Area to
Detect Multifeed [Document check area specification for Multifeed Detection]"
(page 201)
).
Yes
Did you scan a plastic card or any other thick document?
Yes
Specify one of the following settings and try scanning again.
 Use the Intelligent Multifeed function.
 Disable the multifeed detection setting.
 Use the Manual/Single mode.
No
Did you fan the documents before loading them?
No
Fan the documents before loading them.
Yes
Have the documents just been printed out from a copy
machine or a laser printer?
Yes
Fan the documents a few times to remove static electricity.
No
Are the consumables (*1) installed correctly?
No
Install the consumables (*1) correctly.
For details, refer to
"Chapter 6 Replacing the Consumables" (page 114) .
Yes
Are the consumables (*1) clean?
No
Clean the consumables (*1).
For details, refer to
"Chapter 5 Daily Care" (page 104) .
Yes