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HP UX B6941-90001 User Manual

Page 412

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412

Chapter 10

Tuning, Troubleshooting, Security, and Maintenance

Troubleshooting: Specific Problems

Problem

ITO Agents are corrupt, even after running the

opcagt -stop; opcagt

-start

sequence.

Description

opcagt -status

reports that not all ITO agents are up and running;

automatic or operator-initiated actions and scheduled actions are not
executed, and applications are not started as requested. Actions are not
acknowledged, even after a successful run.

Solution

Check the status of an ITO managed node by running the following
command on that system locally:

AIX

/usr/lpp/OV/OpC/opcagt -status

DEC Alpha NT

\usr\OV\bin\OpC\alpha\opcagt -status

HP-UX10.x/11.x,
Solaris, NCR
UNIX SVR4, SGI
IRIX, SCO
OpenServer,
SCO UnixWare,
DYNIX/ptx,
Digital UNIX,
Olivetti UNIX,
and Pyramid
DataCenter OS/x,
OS/2

/opt/OV/bin/OpC/opcagt -status

MPE/iX

opcagt.bin.ovopc -status

Windows NT

\usr\OV\bin\OpC\intel\opcagt -status

Check the local

opcerror

file for indications of where the problem may

be originating. For the location of this file, see “Errors Reported in
Logfiles” on page 386. If the IT
O agent status is corrupt, even after the

opcagt -stop; opcagt -start

sequence, perform the steps specified

in the following tables, working locally on the managed node as user
root. All pending messages not yet sent to the management server and
all pending actions (for example, automatic and operator-initiated
actions, scheduled actions and command broadcast) will be lost.