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Oracle-specific database problems and solutions – HP UX B6941-90001 User Manual

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392

Chapter 10

Tuning, Troubleshooting, Security, and Maintenance

Troubleshooting: Specific Problems

❏ ”Troubleshooting” chapter in the HP OpenView Network Node

Manager Reference.

❏ ”Troubleshooting” chapter in HP OpenView Data Management

Administrator’s Reference.

❏ Manuals supplied with the database.

Oracle-specific Database Problems and Solutions

Problem

ITO process cannot be started. The following error message (or similar) is
displayed on standard error:

Database error: ORA-01034 : ORACLE not available

ORA-07318 smsget = open error when opening sgadef.dbf file

HP-UX Error: 2: No such file or directory (OpC50-15)

Could not connect to database P:openview

Please check that the database processes are running (OpC50-2)

Description

The Oracle database services are not running.

Solution

Start the Oracle database:

su oracle -c “{ORACLE_HOME}/bin/dbstart”

Problem

Creation of the ITO database was successful but

opcdbinst

or

opcdbinit

fails.

Description A

The database creation is done as Oracle DBA with connect internal.

opcdbinst

and

opcdbinit

, however, connect to the specific

ORACLE_SID over the Oracle pipe driver as user opc_op