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HP UX B6941-90001 User Manual

Page 411

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Chapter 10

411

Tuning, Troubleshooting, Security, and Maintenance

Troubleshooting: Specific Problems

Description C

The command or application path is different; for example,

/usr/bin/ps

(HP-UX 10.x, 11.x).

Solution C.

Use (hard or symbolic) links or copy the command or application to the
appropriate destination. Write a script/program which calls the right
command or application, depending on the platform. For example:
my_ps.sh

#!/bin/sh
ARCH=‘uname -s‘
if [ ${ARCH} = ”HPUX” -o ${ARCH} = ”AIX” ]
then

/bin/ps -eaf
elif [ ${ARCH} = ”AIX” ]
then

/usr/bin/ps -ax

else’’

echo ”Unsupported architecture ${ARCH}”

exit 1

fi

Description D

The command or application parameters are different.

Solution D

Write a script or program using the appropriate parameters; see the
example above.

Description E

Inconsistent passwords for the calling user on the selected managed
nodes. ITO provides only one common password for the assigned default
operator on UNIX managed node as well as one common password for the
assigned default operator on MPE/IX managed nodes. Furthermore, only
one password can be specified for default application startup. So both
command broadcasting (using customized user/password) or application
startup will fail. Note that a password is only required for Window
(Input/Output) applications, or if the customer changes the default
settings.

Solution E

1. Split your broadcast for systems having the same user password.

2. Provide a common password for all selected managed nodes. Be aware

of applied password-aging mechanisms. Alternatively, for applications
configured as using a Window (Input/Output), an appropriate

.rhosts

or

/etc/hosts.equiv

entry is also sufficient.

3. Use the assigned default user for command broadcasting and the

startup of applications configured as using a Window (Input/Output).
In this case, the action will be performed by the ITO action agent and
no password need be provided.