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Table 10-2 errors reported by the agent processes, Errors reported via the message browser, Forwarding unmatched messages – HP UX B6941-90001 User Manual

Page 387

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Chapter 10

387

Tuning, Troubleshooting, Security, and Maintenance

Troubleshooting: How ITO Reports Errors

Table 10-2

Errors Reported by the Agent Processes

❏ Oracle database-related errors or errors from Oracle, are reported in

the following logfile:

/var/opt/OV/log/OpC/mgmt_sv/ora_err.log

Errors Reported via the Message Browser

In most cases when an error is written to the

opcerror

log files on the

management server or on a managed node, ITO tries to generate a
message and display it on the Message Browser of any users responsible
for monitoring the message group, OpC.

Under certain circumstances, it is not possible to display a message in
the operator GUI. In general, this occurs when a required process is not
running or functioning (for instance, the message agent, message
receiver, message manager, display manager, display receiver).

If a message is not found in the Browser, make sure that the workspace
is configured to receive messages from that managed node.

Forwarding Unmatched Messages

Unmatched messages, that is, messages that match neither message nor
suppress conditions assume the default severity value assigned by the
message source template that processed them. The user can change the
severity value to enable messages that match the assigned severity level
condition to be forwarded. However, it is recommended that the assigned
default severity value “Unknown” not be used as the consequence could

Platform

File Name and Location

HP-UX 10.x and 11.x
Solaris, NCR UNIX, SCO
OpenServer, SCO
UnixWare, DYNIX/ptx,
Digital UNIX,
SINIX/Reliant, Olivetti
UNIX, Pyramid DC/OSx,
IRIX

/var/opt/OV/log/OpC/opcerror

AIX

/var/lpp/OV/log/OpC/opcerror

Windows NT (alpha, intel)

\usr\OV\log\OpC\opcerror