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Database reports, Reports for administrators – HP UX B6941-90001 User Manual

Page 261

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Chapter 5

261

Configuring ITO

Database Reports

Database Reports

ITO provides preconfigured reports for the administrator and for
operators. In addition, customized reports can be created using the
report writer supplied with the installed database or any other
report-writing tool. The reports may be:

• displayed in a window

• saved to a file

• printed.

You may define the printer using the X resource,

OpC.printCommand

in

the general application defaults file:

/opt/OV/lib/X11/app-defaults/<

language

>/Opc

or in your private file:

$HOME/.Xdefaults

In addition, you can use ITO’s enhanced reporting features in
conjunction with the OpenView Service Reporter functionality to retrieve
specific information directly from the database and publish and view the
resulting reports in graphically rich formats on the web. For more
information, see the documentation supplied with the OpenView Service
Reporter product and the HP OpenView IT/Operations Concepts Guide.

Reports for Administrators

You can access ITO administrator reports by selecting

Actions:Utilities->Reports…

in the ITO GUI. Note, however, that

if you are in any of the administrator’s browser windows, you can only
access operator reports.