Enterasys Networks CSX6000 - Manual (Page 459)

Central Site Remote Access Switch 459
V ERIFYING S YSTEM O PTIONS
Dial Out
c. Enter dr at the administrative console to display the current system messages. If one of the
following messages appears, the SNMP agent does not have enough memory to generate
all of the Trap PDUs that need to be generated. If the “snmpOutTraps” counter is not
increasing while these reports are being logged, there is an unexpected condition present
within the CyberSWITCH System software.
Contact Customer Support.
[SNMP] Unable to obtain an SNMP Trap queue header
[SNMP] Unable to obtain an SNMP Trap queue entry buffer
9. Are there authentication problems?
a.
Enter the dr console command to display the system log. If the following message is
continuously reported in the system log:
[SNMP] Authentication failure, unknown community name
The Community Name specified in the request PDUs is not recognized by the SNMP
Agent. To correct this problem, use CFGEDIT to add the desired community name or
change the configuration of your Network Management Station so that it uses a Commu-
nity Name that is known to the CyberSWITCH.
b. If the following message is continuously reported in the system log:
[SNMP] Authentication failure, improper access rights
The Community Name specified in the request PDUs does not have the proper access
rights to perform the desired request. Use CFGEDIT to change the MIB access level of the
indicated Community Name to the desired access level or change the configuration of your
Network Management Station so that it uses a Community Name that has the desired MIB
access level.
D IAL O UT
To perform the Dial Out verification for a remote device, you need to know the configured device
name associated with the device’s device table entry. Note that the device name is case sensitive. If
you already know the device name, skip to step 4. Otherwise, begin the verification process with
step 1.
1. Enter the Manage Mode by typing the following command at the system prompt:
> manage
2. Enter the following command at the Manage Mode prompt to display the current on-node
device table:
MANAGE> device
Make note of the device name for verification of the Dial Out feature.
3. Exit the Manage Mode by entering the following command:
MANAGE>
exit
4. The following administrative command is used to verify that the Dial Out feature is operational
to a specific remote device:
call device
For example, to verify that the Dial Out feature is operational for remote device with fred as the
configured device name, you would enter
call device fred at the system prompt.