Sensaphone SCADA 3000 Users manual - Manual (Page 98)

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SCADA 3000 User’s Manual
Dialout Note: Call Progress
SCADA 3000 monitors the progress of telephone calls when it is dialing out for alarms. After
it dials, it will allow the line to ring up to ten times. If the call is not answered before ten rings
have occurred, the unit will hang up, wait the programmed intercall time, and then dial the
next number. If SCADA 3000 dials out and encounters a busy signal, it will hang up immedi-
ately, wait the programmed intercall time, and then go on to the next number in sequence.
Alarm Call mode: Until Acknowledged vs. Inform
Until Acknowledged
Destinations programmed with Alarm Call Mode “Until Acknowledged” will continue to be
contacted until one of them acknowledges the alarm.
Note: Fax, E-mail, and Modem destinations cannot be programmed as “Until
Acknowledged.”
Inform
Destinations programmed with Alarm Call Mode “Inform” will be contacted until the alarm
message has been successfully delivered one time. If a transmission to an “Inform” destination
was successful, that destination will not be contacted again.
Important: Destinations programmed as Alarm Call Mode “Inform” CANNOT
ACKNOWLEDGE ALARMS.
Alarm Dialout - Voice
When dialing out to a destination programmed as “voice,” SCADA 3000 waits for the phone to
be answered, then recites its user-recorded identification message, then the message identifying
the value that has gone into alarm.
Below is an example of what SCADA 3000 might say during a typical ‘voice’ dialout:
“Hello, this is (ID number)
(“Custom ID message”)
“Alarm Channel 1 is too high. It is now 82.90 degrees Fahrenheit.
“Hello, this is (ID number)
(“Custom ID message”)
“Alarm Channel 1 is too high. It is now 82.90 degrees Fahrenheit.
“Hello, this is (ID number)
(“Custom ID message”)
“Alarm Channel 1 is too high. It is now 82.90 degrees Fahrenheit.
“Enter acknowledgment code.”
In this example, the number of Voice Message Repetitions was set to three.
Note: If the call reaches an answering machine, the message will be recorded, but
SCADA 3000 will be talking over your outgoing message, so you will probably
lose part of the first alarm message repetition.
Alarm Dialout - Numeric Pager
When dialing out to a destination programmed as “Pager,” SCADA 3000 leaves a number (usu-
ally the unit’s own phone number) on the display of a numeric pager.