Sensaphone SCADA 3000 Users manual - Manual (Page 230)

21-6
SCADA 3000 User’s Manual
Alarm Programming
Step Five is to program alarms. Alarm programming for PC Alarm Dialout is identical to
programming alarms for normal telephone-line operation. Click the Alarms button from
the toolbar, or select Programming, then Alarms from the main menu. This will bring up the
Alarms Programming screen. For detailed information on the alarm parameters, see Alarm
Programming in chapter 11.
Alarm Acknowledgement
Alarms can be acknowledged when the call is received, by entering the touch-tone acknowl-
edgement code or by calling the computer back and entering the Alarm ID, followed by the
acknowledgement code. When the computer answers the call it will prompt you for the Alarm
ID number. This must be a 4-digit number. When the number is entered, the computer will
recite the SCADA 3000 Unit ID message and then the alarm message. It will then prompt you
for the Acknowledgement code for the SCADA 3000 that generated the alarm. Once the alarm
is acknowledged, all remaining calls to “Until Acknowledged” destinations for this alarm will be
cancelled. Remaining calls to “Inform Only” destinations will continue until all of the messages
have been delivered or until the maximum number of calls has been reached.
Sample Alarm Dialout Sequence
Voice
When dialing out to a destination programmed as “voice,” the software dials the number and
immediately starts announcing “SCADA 3000 alarm exists.” It will continue repeating this
message until the call is answered. Once the call is answered, the software recites the user-
recorded identification message for the SCADA 3000 unit with the alarm, then the message
identifying the specific alarm that exists. Below is an example of what the software might say
during a typical ‘voice’ dialout:
“SCADA 3000 alarm exists”
“Hello, this is (ID number)”
“(Custom ID message)”
“Alarm Channel 1, (Custom alarm message), is too high. When the alarm occurred,
it was 82.90 degrees Fahrenheit.”
“Hello, this is (ID number)”
“(Custom ID message)”
“Alarm Channel 1, (Custom Alarm Message), is too high. When the alarm
occurred, it was 82.90 degrees Fahrenheit.”
“Enter acknowledgment code.”
“Enter acknowledgment code.”
“Alarm ID 0001. Goodbye.”
In this example, the number of Voice Message Repetitions was set to two.
Note: If the call reaches an answering machine, the message will be recorded, but
SCADA 3000 will be talking over your outgoing message, so you will probably
lose part of the first alarm message repetition. The message will continue and
give an alarm ID code. The alarm ID code is needed if you have to call the com-
puter back to acknowledge the alarm. When the computer answers the call it will
prompt you for the alarm ID and then ask for acknowledgement. A sample of a
call to the computer is shown below.