Sensaphone SCADA 3000 Users manual - Manual (Page 101)

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Chapter 11: Programming for Phone Line Applications
SCADA 3000 will now wait 5 seconds for the Touch-Tone acknowledgment code to be entered.
After the last digit of the acknowledgment code has been received, SCADA 3000 will respond
by saying: “Alarm Acknowledged.” The alarm has been acknowledged and the unit will hang
up. Once the alarm has been acknowledged, the dialout process stops.
If the Touch-Tone acknowledgment code is not received, SCADA 3000 will offer you a sec-
ond chance to enter it, responding with: “beep,” “error,” “Enter acknowledgment code.” If
the acknowledgement code is still not received, then the SCADA 3000 will respond by saying:
“beep,” “error,” “goodbye.” The alarm has not been acknowledged. SCADA 3000 will hang
up and wait for a callback acknowledgment. This waiting period is called the “intercall delay
time.” During this time you may call the unit back from a Touch-Tone phone. Wait for the
unit to beep. Then hit any key on the phone, and the unit will give a voice report. Once you
receive the complete report, enter the code to acknowledge the alarm.
Note: An alarm cannot be acknowledged using a pulse (rotary) telephone.
Tip: When SCADA 3000 is programmed to make calls to pagers, make sure the
intercall delay time is long enough to give the person carrying the pager some
time to get to a phone to call the unit back.
Alarm Acknowledgment - Alphanumeric Pager Dialout
SCADA 3000 will dial out to your alphanumeric pager service and leave a message on the
display of your pager. (See Chapter 10 for more on dialing to pagers). The unit will then hang up
without speaking a voice message and wait for callback acknowledgment. This waiting period
is called the “intercall delay time.” During this time you may call the unit back from a Touch-
Tone phone to receive a report of the alarm condition and acknowledge the alarm by entering
the acknowledgment code.
Note: An alarm cannot be acknowledged using a pulse (rotary) telephone.
Below is an example of what SCADA 3000 will say when you call it back to acknowledge a
typical alarm:
“Hello, this is (ID number)
(“Custom ID message”)
“Alarm Channel 1 is too high. It is now 82.90 degrees Fahrenheit.
“Hello, this is (ID number)
(“Custom ID message”)
“Alarm Channel 1 is too high. It is now 82.90 degrees Fahrenheit.
“Hello, this is (ID number)
(“Custom ID message”)
“Alarm Channel 1 is too high. It is now 82.90 degrees Fahrenheit.
“Enter acknowledgment code.”
SCADA 3000 will now wait 5 seconds for the Touch-Tone acknowledgment code to be entered.
After the last digit of the acknowledgment code has been received, SCADA 3000 will respond
by saying, “Alarm Acknowledged.” The alarm has been acknowledged and the unit will hang
up. Once the alarm has been acknowledged, the dialout process stops.
If the Touch-Tone acknowledgment code is not received, SCADA 3000 will respond by saying:
“beep,” “error,” “goodbye.” The alarm has not been acknowledged. SCADA 3000 will hang
up and wait for a callback acknowledgment. This waiting period is called the “intercall delay
time.” During this time you may call the unit back from a Touch-Tone phone. Wait for the
unit to beep. Then hit any key on the phone, and the unit will give a voice report. Once you
receive the complete report, enter the code to acknowledge the alarm. NOTE: An alarm can-
not be acknowledged using a pulse (rotary) telephone.