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Alarm acknowledgment, Alarm acknowledgment - voice dialout, Alarm acknowledgment -18 – Sensaphone SCADA 3000 Users manual User Manual

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SCADA 3000 User’s Manual

ALARm ACKNOWLeDGmeNT

Alarm Acknowledgment - Voice Dialout

Repeated below is the same example of what SCADA 3000 might say during a typical “voice”

dialout:

“Hello, this is (ID number)
(“Custom ID message”)
“Alarm Channel 1 is too high. It is now 82.90 degrees Fahrenheit.
“Hello, this is (ID number)
(“Custom ID message”)

“Alarm Channel 1 is too high. It is now 82.90 degrees Fahrenheit.
“Hello, this is (ID number)
(“Custom ID message”)

“Alarm Channel 1 is too high. It is now 82.90 degrees Fahrenheit.
“Enter acknowledgment code.”

SCADA 3000 will now wait 5 seconds for the Touch-Tone acknowledgment code to be entered.

After the last digit of the acknowledgment code has been received, SCADA 3000 will respond

by saying: “Alarm Acknowledged by (last number dialed).” The alarm has been acknowledged

and the unit will hang up. Once the alarm has been acknowledged, the dialout process stops.
If the Touch-Tone acknowledgment code is not received, the SCADA 3000 will offer you a

second chance to enter it, responding with: “beep,” “error,” “Enter acknowledgment code.” If

the acknowledgement code is still not received, then the SCADA 3000 will respond by saying:

“beep,” “error,” “goodbye.” The alarm has not been acknowledged. SCADA 3000 will hang

up and wait for a callback acknowledgment. This waiting period is called the “intercall delay

time.” During this time you may call the unit back from a Touch-Tone phone. Wait for the

unit to beep. Then hit any key on the phone, and the unit will give a voice report. Once you

receive the complete report, enter the code to acknowledge the alarm.

Note: An alarm cannot be acknowledged using a pulse (rotary) telephone.

Alarm Acknowledgment - Pager Dialout

SCADA 3000 will dial out to your pager service and leave a number on the display of your

pager. (See Programming Section) The unit will then hang up without speaking a voice mes-

sage and wait for callback acknowledgment. This waiting period is called the “intercall delay

time.” During this time you may call the unit back from a Touch-Tone phone to receive a report

of the alarm condition and acknowledge the alarm by entering the acknowledgment code.

Note: An alarm cannot be acknowledged using a pulse (rotary) telephone.

Below is an example of what SCADA 3000 will say when you call it back to acknowledge a typi-

cal alarm:

“Hello, this is (ID number)
(“Custom ID message”)
“Alarm Channel 1 is too high. It is now 82.90 degrees Fahrenheit.
“Hello, this is (ID number)
(“Custom ID message”)
“Alarm Channel 1 is too high. It is now 82.90 degrees Fahrenheit.
“Hello, this is (ID number)
(“Custom ID message”)
“Alarm Channel 1 is too high. It is now 82.90 degrees Fahrenheit.
“Enter acknowledgment code.”