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Customer support, Appendix h customer support, Customer support (877) – ZyXEL Communications 200 Series User Manual

Page 877

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ZyWALL USG 100/200 Series User’s Guide

877

A

P P E N D I X

H

Customer Support

In the event of problems that cannot be solved by using this manual, you should contact your
vendor. If you cannot contact your vendor, then contact a ZyXEL office for the region in
which you bought the device. Regional offices are listed below (see also http://
www.zyxel.com/web/contact_us.php). Please have the following information ready when you
contact an office.

Required Information

• Product model and serial number.

• Warranty Information.

• Date that you received your device.

• Brief description of the problem and the steps you took to solve it.

“+” is the (prefix) number you dial to make an international telephone call.

Corporate Headquarters (Worldwide)

• Support E-mail: [email protected]

• Sales E-mail: [email protected]

• Telephone: +886-3-578-3942

• Fax: +886-3-578-2439

• Web: www.zyxel.com

• Regular Mail: ZyXEL Communications Corp., 6 Innovation Road II, Science Park,

Hsinchu 300, Taiwan

China - ZyXEL Communications (Beijing) Corp.

• Support E-mail: [email protected]

• Sales E-mail: [email protected]

• Telephone: +86-010-82800646

• Fax: +86-010-82800587

• Address: 902, Unit B, Horizon Building, No.6, Zhichun Str, Haidian District, Beijing

• Web: http://www.zyxel.cn

China - ZyXEL Communications (Shanghai) Corp.

• Support E-mail: [email protected]

• Sales Mail: [email protected]

• Telephone: +86-021-61199055

• Fax: +86-021-52069033

This manual is related to the following products: