Amer Networks E5Web GUI - Manual (Page 118)

1. Go to: Status > Maintenance > Reset & Restore > Reset
2. Select Restore the entire unit to factory defaults then confirm and wait for the restore to
complete.
Important: Any upgrades will be lost after a factory reset
It should be understood that a reset to factory defaults is exactly that. Any cOS Core
upgrades performed since the unit left the factory will be lost.
Resetting to the Base Configuration
An alternative to a complete factory reset is only resetting the security gateway to its base
configuration. This means that only the cOS Core configuration is reset to its factory default.
Resetting to the base configuration can be done through the CLI or Web Interface or InControl.
Using the CLI, the command is:
Device:/> reset -configuration
Reset via the Console Boot Menu
Connect the serial cable and connect with a console using a terminal emulator software product.
The HyperTerminal application shipped with some Microsoft PCs can be used for this purpose.
Restart the Clavister Security Gateway and press a key when the "Press any key to abort and load
boot menu" message appears at the console. When the console boot menu appears, select the
hardware reset option, then confirm and wait for the process to complete. Using the console
boot menu is fully described in Section 2.1.7, “The Console Boot Menu”.
Warning: Do NOT abort a reset to defaults
If the process of resetting to factory defaults is aborted before it finishes, the Clavister
Security Gateway can then cease to function properly with the complete loss of all
stored user data.
The IP Address of Non-management Interfaces
Except for the default management interface, a reset operation will also reset the IPv4 address of
all other Ethernet interfaces to be 127.0.x.1 in the network 127.0.x.0/24. The value "x" is a number
that starts with "1" and increases by one for each consecutive interface, skipping the
management interface.
The IPv4 address 127.0.0.1 is not used since this is reserved for the loopback interface.
End of Life Procedures
The restore to factory defaults option should also be used as part of the end of life procedure
when a Clavister Security Gateway is taken out of operation and will no longer be used. As part of
the decommissioning procedure, a restore to factory defaults should always be run in order to
remove all sensitive information such as VPN settings.
Chapter 2: Management and Maintenance
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