Troubleshooting, Table 90 - troubleshooting – Rockwell Automation 825-P Modular Protection System for Motors User Manual User Manual
Page 157

Rockwell Automation Publication 825-UM004D-EN-P - November 2012
157
Testing & Troubleshooting Chapter 11
Troubleshooting
Refer to Table 90 for troubleshooting instructions in particular situations.
+5V Fail
Measure +5V power supply
<5.4V
>4.65V
Yes
Latched
+5V FAIL
+2.5V Warn
Measure +2.5V power supply
<2.60V
>2.42V
No
Not Latched
+2.5V Fail
Measure +2.5V power supply
<2.68V
>2.32V
Yes
Latched
+2.5V FAIL
+3.75V Warn
Measure +3.75 power supply
<3.90V
>3.60V
No
Not Latched
+3.75V Fail
Measure +3.75 power supply
<4.02V
>3.48V
Yes
Latched
+3.75V FAIL
-1.25V Warn
Measure –1.25V power supply
>–1.27V
<–1.20V
No
Not Latched
-1.25V Fail
Measure –1.25V power supply
>–1.33V
<–1.16V
Yes
Latched
–1.25V FAIL
-5V Warn
Measure –5V power supply
>–5.2V
<–4.8V
No
Not Latched
-5V Fail
Measure –5V power supply
>–5.4V
<–4.65V
Yes
Latched
–5V FAIL
CT Board A/D Fail
Check received data
Yes
Latched
CT BOARD ADC FAILURE
PT Board A/D Fail
Check received data
Yes
Latched
PT BOARD ADC FAILURE
Clock Battery Warn
Check battery voltage level
< 2.7V
No
Not Latched
CLOCK BATTERY WARN
RTC Chip
Unable to communicate with clock or fails time-
keeping test
No
Not Latched
RTC WARN
Temperature Warn
Measure internal relay temperature
>–40 C
<+85 C
No
Not Latched
TEMPERATURE WARN
Temperature Fail
Measure internal relay temperature
>+100 C
Yes
Latched
TEMPERATURE FAIL
Mainboard FPGA
Fail if mainboard Field Programmable Gate Array does
not accept program
Yes
Latched
FPGA FAIL
MCM/CWE Type
Fail if the detected external converter module does not
match the part number
No
MCM/CWE FAIL
Back-plane Comms
Diagnostics
Fail if GPSB is busy two processing intervals in a row
Yes
Latched
GPSB FAIL
Table 89 - Relay Self-Tests (Sheet 2 of 2)
Self-Test
Description
Limits
Protection
Disabled on
Failure
Critical
Alarm Status
Front Panel Message
on Failure
Table 90 - Troubleshooting
Problem
Possible Cause
Solution
The relay enable front panel LED is not illuminated.
Input power is not present or a fuse is blown.
Verify that input power is present.
Check fuses continuity.
Self-test failure.
View the self-test failure message on the front panel
display.
The relay front panel display does not show characters.
The relay front panel has timed out.
Press the
Esc push button to activate the display.
The relay is de-energized.
Verify input power and fuse continuity.
The relay does not accurately measure voltages or
currents.
Wiring error.
Verify input wiring.
Incorrect Phase CT Ratio, Core B. CT Ratio, or Phase VT
Ratio setting.
Verify instrument transformer ratios, connections, and
associated settings.
Voltage neutral terminal (N) is not properly grounded.
Verify wiring and connections.