Konica Minolta Printgroove - Manual (Page 191)

Using Printgroove POD Queue 6
Printgroove POD Queue 6-25
2
Note
If the Banner page setting is off, the first sub-job will be _01, the second
sub-job will be _02, etc.
Cancel a Cluster-Split Print Job
When Cluster jobs are sent to a printer, they are split into two or more sub-
jobs (one sub-job for each clustered printer). When a sub-job is cancelled, all
remaining sub-jobs are also cancelled. When you cancel a sub-job, there is
no way to recover the unprinted portion of the print job and later print it alone.
For example, if two of five sub-jobs are printed, a third sub-job is partially
printed and the last two sub-jobs have not yet printed when the cancel re-
quest is made, the last two-sub jobs and the portion of the third job cannot
be later sent to the printers. The entire job must be resubmitted and reprint-
ed.
If you must Cancel a Cluster-Split job, follow this procedure:
1
Locate the currently queued sub-job in the Printer Jobs panel. The job
has the original Job Ticket Number followed by a _0x suffix (_01, _02,
etc.). The sub-job must be in the queue but cannot be processing. If the
sub-job is processing, locate the next sub-job once it appears in the
Printer Jobs panel.
2
Right-click the job and select [Cancel] from the drop-down menu.
3
A pop-up screen verifies the request. Click [OK] to Cancel the sub-job.
All unprinted sub-jobs are also cancelled.
4
The cancelled job appears in the Completed Jobs panel. Only the orig-
inal Job Ticket Number is noted. The _0x suffixes never appear in the
Completed Jobs panel.
Resolve Color-Split Errors
If the color pages have been printed, are in the PI Tray of the black and white
printer and a print error occurs, the error can be corrected and the job can
complete.
To Recover the unprinted portion of the print job, follow this procedure:
1
Locate the job upon which the error has occurred in the Printer Jobs
panel. Right-click and select [Cancel] from the drop-down menu. The
job is cancelled and moved to the Completed Jobs panel.