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Troubleshooting web browser, Symptom, Analysis – H3C Technologies H3C WA3600 Series Access Points User Manual

Page 185: Configuring the internet explorer settings

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Troubleshooting web browser

Failure to access the device through the web interface

Symptom

You can ping the device successfully, and log in to the device through telnet. HTTP is enabled and the

operating system and browser version meet the web interface requirements. However, you cannot access
the web interface of the device.

Analysis

If you use the Microsoft Internet Explorer, you can access the web interface only when these

functions are enabled: Run ActiveX controls and plug-ins, script ActiveX controls marked safe for

scripting and active scripting.

If you use the Mozilla Firefox, you can access the web interface only when JavaScript is enabled.

Configuring the Internet Explorer settings

1.

Open the Internet Explorer, and select Tools > Internet Options.

2.

Click the Security tab, and select a web content zone to specify its security settings.

Figure 172 Internet Explorer setting (I)

3.

Click Custom Level.

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