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4 troubleshooting, 1 technical support – Artesyn ATCA-9305 User's Manual (May 2014) User Manual

Page 67

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Setup

ATCA-9305 User’s Manual (10009109-07)

67

Remove a board

1. Pull out the handle (tab) on the ATCA-9305 front panel one click.

A short blink indicates the board is requesting permission for extraction.

2. Remove the board when the blue LED on the front panel is on (no payload power).

2.4

Troubleshooting

In case of difficulty, use the following checklist:

Be sure the ATCA-9305 circuit board is seated firmly in the carrier.

Be sure the system is not overheating.

Check the cables and connectors to be certain they are secure.

Check that your terminal is connected to a console port.

2.4.1

Technical Support

If you need help resolving a problem with your ATCA-9305, visit

www.artesyn.com

. Please have

the following information handy:

ATCA-9305 serial number identification (see

Figure 2-14

)

MPC8548 monitor version number (see

Figure 9-1

).

Cavium monitor version number (see

Figure 3-3

).

Version and part number of the operating system (if applicable)

Do not remove the ATCA-9305 while the blue LED is blinking.