Nortel Networks BCM200/400 User Manual

Nortel Networks Phones

BCM 4.0

Business Communications Manager

Document Status: Standard

Document Version: 02.6

Part Code: N0060612

Date:

October 2008

BCM200/400 4.0 Installation and
Maintenance Guide

Table of contents

Document Outline

Task List
Contents
Regulatory information
- North American regulatory information
- International regulatory information
Getting started
- About this guide
- Audience
- Acronyms
- Symbols and conventions used in this guide
- Related publications
- How to get help
Introducing the BCM hardware
- Main units
  - BCM200 main unit
  - BCM400 main unit
- BCM400 advanced function tray
  - BCM400 advanced function tray RAID Status LEDs
- Base function tray component hardware
- BCM expansion unit (BCM400 only)
- MBM bays and backplane
- Media bay modules (MBMs)
- BCM400 expansion gateway
- BCM components
- Field replaceable units (FRU)
- Telephones and adapters
Viewing the BCM system LEDs
- Base function tray system status display LEDs
- Media bay module LEDs
  - DTM LEDs
  - BRIM LEDs
Installation overview
Installing the BCM main unit
- Unpacking the main unit
- Installing the main unit in an equipment rack
- Installing the main unit on the wall
- Installing the main unit on a flat surface
Checking the installation prerequisites
- General requirements
- Environmental requirements
- Electrical requirements
- Site telephony wiring requirements
  - Digital loop
  - Analog loop
- System equipment, supplies, and tools
Installing an expansion unit
- Unpacking the expansion unit
- Installing the expansion unit
- Connecting the BCM expansion unit to the BCM main unit
Installing a media bay module (MBM)
- Selecting MBMs for your BCM system
- Determining system capacity
- Assigning DS30 resources
  - Choosing the assigned order for MBMs
- Determining MBM DIP switch settings
- Setting MBM DIP switches
- Assigning line and extension numbers
- Installing an MBM
Connecting the cables
- Connecting power to the BCM system
- Checking system power and status
- Wiring the MBMs
- Setting DNs and port numbers
- MBM combinations
- Changing configurations
- System setup
- Connecting the data networking hardware
  - Connecting the cards
  - Installing the cards
Installing telephones and peripherals
- System telephones
  - Analog terminal adapter 2
  - Central Answering Position (CAP/eCAP)
- Telephone port and DN cross-reference
- Installing an emergency telephone
- Installing IP Phones
- Installing the mobility systems
- Installing T7406 cordless systems
- Moving telephones
Installing the analog terminal adapter
- Configuration overview
  - Analog telephone
  - Analog data device
- Installing the ATA2
- Configuring the ATA2
Installing optional telephony equipment
- Installing an auxiliary ringer
  - Activating auxiliary ringer programming
- Connecting the external paging system
- Connecting an external music source
  - Music-on-hold specifications
Initializing the system
- Data parameter requirements
- Using the default BCM system IP address
- Using the Ethernet crossover cable
  - Setting the crossover connections
  - Connecting through Ethernet crossover cable
- Connecting through the serial port
  - Null modem cable setup
- Software keycode
  - Regenerating a keycode after system replacement
Configuring the BCM system
- Initial parameters overview
- Startup parameters overview
Using Telset Administration to set the basic parameters
- Configuring the initial parameters
Using Element Manager to set the basic parameters
- Prerequisites
- Accessing the BCM system
- Configuring the initial parameters
- Configuring the startup parameters
Using the Startup Profile to configure parameters
- Startup Profile requirements
- Configuring basic parameters
  - Startup Profile times and LED sequence
Completing the initial installation (optional)
- Configuring the media bay module
- Configuring modem settings
- Checking for software updates
- Configuring voice mail
- Customizing security policies
- Performing a backup
System monitoring and troubleshooting
- System status display LEDs
- Resolving alarm conditions
- Monitoring media bay module LEDs
  - Monitoring standard configuration hard disk status using Element Manager
- Monitoring the RAID LEDs
- RAID disk mirroring
- Monitoring or configuring disk mirror settings using Element Manager
- BCM system does not function
- Emergency telephone does not function
- ATA2 does not function
Preparing hardware for maintenance or upgrades
- Precautions
- Special tools
- Performing a system shutdown
- Restarting the system after maintenance
- Base function tray maintenance procedures
  - Removing the base function tray
- Advanced function tray maintenance procedures
- Removing and installing the main unit top cover
  - Removing the main unit top cover
  - Installing the main unit top cover
- Using the backup and restore utility
Replacing a media bay module
- Removing an MBM
- Installing an MBM
- Returning the system to operation
Replacing the hard disk
- Installing a RAID system
- Replacing a RAID configuration hard disk
- Removing a hard disk cage
  - Removing a hard disk cage from a BCM200 main unit
  - Removing a hard disk cage from a BCM400 advanced function tray
- Installing a hard disk cage
  - Installing a hard disk cage in a BCM200 main unit
  - Installing a hard disk cage in a BCM400 main unit
- Replacing a hard disk in the hard disk cage
- Initializing the hard disk in a single-disk configuration
- Initializing the hard disk in a RAID configuration
Replacing or upgrading a power supply
- Replacing a standard power supply
- Upgrading to a redundant power supply
Replacing data cards and processing hardware
- Replacing cards
  - Installing the WAN card
  - Installing the modem card
- Replacing the processor expansion card (PEC)
  - Installing a processor expansion card (PEC)
- Replacing memory
  - Increasing the amount of memory
  - Removing the dual in-line memory module (DIMM) card
- Replacing the clock/calendar battery
Replacing or installing a cooling fan
- Replacing a cooling fan
- Troubleshooting cooling fans
4x16 wiring charts
ADID wiring chart
ASM8, ASM8+, and GASM8 wiring chart
BRIM wiring chart
DSM16 and DSM32 wiring charts
DTM wiring chart
GATM wiring chart
Market profile attributes
- Media bay module availability
- FEM MBM-Norstar trunk cartridge combinations
- Time zones and language information
- Core parameters for market profiles
- Global analog trunk parameters
- GASM8 parameters
- ISDN line services
- Analog and digital trunk types
Index