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Nortel Networks BCM1000 User Manual

Nortel Networks Phones

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Part No. P0607659 02
September 17, 2003

Business Communications
Manager
BCM1000
Installation and Maintenance
Guide

•

Changes for version 3.5 software

(new hardware)

•

Changes for version 3.0.1 software

(initialization)

•

Changes for version 3.0 software

•

Installation and Maintenance for version 2.5 software

Pages: 1 2 3 4 5 6 7 … 347

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Table of contents

Document Outline

North American Regulatory Information
- Safety
- Enhanced 911 Configuration
- Radio-frequency Interference
- Telecommunication registration
- Network Connection
  - Canada and US
- Hearing Aid Compatibility
- Electromagnetic Compatibility
- Telephone Company Registration
- Use of a Music Source
- Rights of the Telecommunications Company
- Repairs
- Canadian Regulations - please read carefully
  - US Regulations - please read carefully
- International Regulatory Information
  - Safety
  - Additional Safety Information
- Limited Warranty
BCM 3.5 program updates
- Security changes
- New hardware
  - Global Analog Trunk Module (GATM)
    - GATM switch settings
    - Wiring the GATM
  - Auxiliary equipment
    - T7316E Business Series Terminal and KIMs
- Market profile changes
- Product and documentation updates
BCM 3.0.1 program updates
- Initializing the hard disk (single-disk system)
- Product and documentation updates
BCM 3.0 program updates
- Platform compatibility
- Explaining Double Density
  - Setting module DIP switches for double density
- Upgrading from a standard system
- Initializing the hard disk (single-disk system)
- Product and documentation updates
Preface
- Symbols used in this guide
- Text conventions
- Acronyms
- Related publications
- System documentation map
- How to get help
  - Presales Support (CSAN)
Chapter 1
Introducing the Business Communications Manager
- Business Communications Manager system components
- System options
  - Telephony features and options
  - Data features
- Business Communications Manager expansion unit
- Installation process overview
Chapter 2
Telephony hardware
- Media bay module common features
- Trunk media bay modules
- Station media bay modules
- Specialized media bay modules
  - DECT media bay module
  - Fiber Expansion media bay module
- Telephones and adapters
  - Portable systems
Chapter 3
Auxiliary requirements
- Computer specifications
- Browser requirements
  - Preloading Java class files on your workstation
  - Optimizing Unified Manager speed
Chapter 4
Selecting the media bay modules for your system
- Selecting the trunk media bay modules
- Selecting the station media bay modules
- Upgrading from an existing Norstar system
- Determining system capacity
Chapter 5
Installing the BCM1000
- Preparation checklist
- System equipment and supplies
- Installing the BCM1000 in a rack
  - Attaching the rack mounting brackets
  - Installing the BCM1000 into the rack
- Installing the BCM1000 on the wall
- Installing the BCM1000 on a flat surface
- Replacing your BCM1000 hardware
Chapter 6
Installing the BCM1000e (expansion unit)
- Installing the BCM1000e into a rack
  - Attaching the mounting brackets
  - Attaching the BCM1000e to the rack
- Installing the BCM1000e on the wall
- Installing the BCM1000e on a flat surface
- Connecting the BCM1000e to the BCM1000
Chapter 7
Setting media bay module DIP switches
- Rules for assigning DS30 channels
  - Notes about assigning modules
  - Choosing the assigned order for modules
- Determining module DIP switch settings
- Setting the DIP switches on the modules
- Line and extension numbers for specific modules
Chapter 8
Installing media bay modules
- Shutting down the system
- Installing a media bay module
- Reconnecting the equipment
- Replacing media bay modules
- Installation/replacement troubleshooting
Chapter 9
Starting the system
- Checking power and wiring
  - Checking system power and status
- Connecting the data networking hardware
  - Connecting the cards
  - Replacing the cards
- Setting initial system configurations
- Entering the software keycodes
  - Regenerating keys after system replacement
Chapter 10
Wiring the modules
- Module wiring warnings
- Connecting media bay modules to Service Providers
- Wiring media bay modules to internal connections
- FEM wiring
  - Connecting the fiber cables
Chapter 11
Installing telephones and peripherals
- System telephones
- Analog terminal adapter
- Central Answering Position (CAP)
- Telephone port and DN cross-reference
- Installing an emergency telephone
- Installing IP telephones
- Installing radio-based portable systems
- Moving telephones
Chapter 12
Installing the Companion system
- The Companion cordless system
  - Companion components
- Installing the Companion hardware
Chapter 13
Installing Analog Terminal Adapters
- Before installation
  - Environmental requirements
  - Operating requirements
    - Analog transmission parameters
- Connecting the ATA 2
- Mounting the ATA 2
  - Determining the ATA 2 extension number
  - Configuring the ATA 2
    - Testing the ATA 2
- ATA 2 data communication
  - Data transmission requirements
  - FAX and modem transmission compatibility
- Installing a data communication device
Chapter 14
Installing optional telephony equipment
- Auxiliary ringer
  - Auxiliary ringer programming
- External paging system
  - Connecting the paging system
- External music source
Chapter 15
Troubleshooting
- Using the System Status Monitor to monitor LEDs
- Emergency telephone does not function
- ATA 2 does not function
Chapter 16
Preparing hardware for maintenance or upgrades
- Special tools
- Shutting down the system software
- Shutting down the system hardware
  - Removing the top cover from the unit
  - Removing the front bezel
- Restarting the system
  - Restoring the system to operation
  - Software restart
Chapter 17
Replacing the hard disk
- Removing the hard disk
- Installing a new hard disk
- Initializing the hard disk (single-disk system)
- Installing the mirrored disk controller
Chapter 18
Adding or replacing a cooling fan
- Troubleshooting fan operation
- Removing a fan from the BCM1000
  - Replacing the cooling fan
- Removing a fan from the BCM1000e
  - Replacing a fan into the BCM1000e
Chapter 19
Replacing a power supply
- Replacing a standard power supply
  - Removing the standard power supply
  - Installing a standard power supply
- Upgrading to a redundant power supply
  - Setting up the base unit
  - Installing the redundant power supply
- Replacing a redundant power supply module
- Replacing a power supply in an BCM1000e
Chapter 20
Replacing data cards and processing hardware
- Replacing data cards
  - Removing a data card
  - Installing the card
- Replacing PECs
  - Removing PECs
  - Installing a PEC
- Replacing memory
  - Replacing memory DIMM chips
- Replacing the clock/calendar battery
  - Removing the clock/calendar battery
  - Installing the new battery
Chapter 21
Replacing telephones
- Determining the status of a telephone
- Replacing telephones with different models
  - Status of the replaced telephone
System region attributes
- Core software and regions
- Languages
- Caller ID displays
- Companding law by region
- ISDN line services
- Mobility services by region
- Media bay module availability by region
- Trunk availability by region
  - BRI and PRI line types
- Defining time zones by country and language
- System defaults
Media bay module combinations
- Combining CTMs and 4X16s
- Fully-loaded setup
- DECT combinations
- Changing configurations
- System setup
- Set DNs and port numbers
Glossary
Index

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