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Media bay and red mini-mag issues, Dsmc2 helium operation guide, Remove the media bay – RED DIGITAL CINEMA DSMC2 BRAIN with HELIUM 8K S35 Sensor (2018 Unified DSMC2 Lineup) User Manual

Page 204: Install the media bay

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MEDIA BAY AND RED MINI-MAG ISSUES

SYMPTOMS

LEDs on media bay do not illuminate when expected.

RED MINI-MAG does not mount to camera.

POTENTIAL RESOLUTIONS

Ensure RED MINI-MAG is fully inserted in the media bay.

Perform a system restore.

Reformat the RED MINI-MAG on the computer. For more information, see the

DSMC Media Operation Guide

at

www.red.com/downloads

.

Remove and reinstall the media bay. For more information, go to

"Remove the Media Bay" below

.

REMOVE THE MEDIA BAY

To troubleshoot issues with the media bay or SSD, you may need to remove and re-install the media bay. Unless you
are troubleshooting media-related issues, DO NOT remove the media bay.

WARNING:

Before installing or removing the media bay, you MUST turn off the camera.

REQUIRED TOOL(S):

T10 TORX driver

 1. Turn off the camera.

 2. Loosen the four (4) captive screws in a cross pattern (“X” pattern) using a T10 TORX driver.

 3. Remove the media bay from the camera.

 4. Inspect the connections and pins on the camera and ensure that they are clean and undamaged.

NOTE:

DO NOT touch any part of the exposed boards or connectors.

 5. Re-attach the media bay as soon as possible to prevent dust or debris from entering the camera. For more

information, go to

"Install the Media Bay" below

.

INSTALL THE MEDIA BAY

WARNING:

Before installing or removing the media bay, you MUST turn off the camera.

REQUIRED TOOL(S):

T10 TORX driver

 1. Turn off the camera.

 2. Place the media bay on the camera, so that the mounting holes of the media bay align with the screw holes of the

camera.

 3. Use a T10 TORX driver to tighten the four (4) captive screws by about two (2) turns in a cross pattern (“X” pattern).

DO NOT FULLY TIGHTEN.

 4. Tighten the four (4) captive screws evenly. DO NOT exceed 70 in-oz, or damage may occur.

WARNING:

DO NOT OVERTIGHTEN.

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DSMC2 HELIUM OPERATION GUIDE