RED DIGITAL CINEMA DSMC2 BRAIN with HELIUM 8K S35 Sensor (2018 Unified DSMC2 Lineup) - Manual (Page 197)

CAMERA DOES NOT TURN ON
SYMPTOM
The camera does not turn on (does not boot up), even when powered.
POTENTIAL RESOLUTIONS
Remove all accessories and power the camera using the power adaptor.
Perform a Hard Restore. For more information, go to "Perform a Hard Restore" below .
Remove all accessories and power the camera using the power adaptor.
If the camera does not turn on when a battery is attached, but does turn on when DC power is attached, toggle the
Auto Boot on Power switch to Off (identified by a black star).
PERFORM A HARD RESTORE
A common way to resolve camera firmware issues is to perform a Hard Restore. A Hard Restore functions like a
System Restore in that it changes all settings to the factory default values.
To perform a Hard Restore, follow the instructions below:
1. With the camera turned off, hold the PWR/REC key on the camera for 20 seconds or until the fans turn at a high
speed.
2. Release the PWR/REC key.
The screen displays correctly.
NOTE: User key settings reset as well as any other changes from the default settings.
IMAGE APPEARS GRAINY
SYMPTOM
Image or footage appears grainy.
POTENTIAL RESOLUTIONS
Calibrate the sensor before recording additional clips. For more information, go to "Sensor Calibration" on
page 159 .
Check the histogram to ensure proper exposure. Noise occurs if an image is overexposed or underexposed.
Use the lowest REDCODE ® compression possible for the settings you have selected.
Use a higher resolution.
Use Adaptive fan mode to regulate the camera temperature. Noise occurs when the temperature from the applied
calibration map is not in sync.
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DSMC2 HELIUM OPERATION GUIDE