Dsmc2 helium operation guide, Possible hot pixel, No hdmi or mon-1 signal – RED DIGITAL CINEMA DSMC2 BRAIN with HELIUM 8K S35 Sensor (2018 Unified DSMC2 Lineup) User Manual
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POSSIBLE HOT PIXEL
SYMPTOM
Your camera displays a possible hot pixel.
EXPLANATION
There may not be an issue with the pixel itself. The sensor can display a hot pixel when the sensor calibration is
outdated. Current camera settings and temperature can affect pixel calibration.
POTENTIAL RESOLUTIONS
Delete all user-generated calibration files and recalibrate the sensor. For more information, go to
Upgrade your camera firmware. For more information, go to
"Upgrade Camera Firmware" on page 187
.
Reset your camera’s default settings. For more information, go to
Check your footage on a computer to confirm that the hot pixel is from the camera sensor, not your display
monitor.
If you determine that the camera sensor has a hot pixel, use the Pixel Masking tool in REDCINE-X PRO to remove
the hot pixel until the issue gets resolved. For more information, see the
available at
NO HDMI OR MON-1 SIGNAL
SYMPTOM
The HDMI or MON-1 port on the expander or module does not output a signal.
EXPLANATION
The secondary LCD/EVF port (on the side of the camera) and the HDMI/MON-1 port cannot be used at the same time.
For more information, go to
"Monitor Preferences" on page 88
.
POTENTIAL RESOLUTIONS
If an LCD or EVF is connected to the secondary LCD/EVF port (on the side of the camera), remove the LCD or EVF.
Ensure that HDMI/HD-SDI monitoring/recording is set up correctly. For more information, go to
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DSMC2 HELIUM OPERATION GUIDE